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Notation under the Act on Specified Commercial Transactions

 

 

Seller:

Keiei Kagaku Publishing Co., Ltd.

Person Responsible for Sales:

Nobuhito Taniguchi (Representative Director)

Head Office Address:

Shinagawa East One Tower, 9F
2‑16‑1 Konan, Minato‑ku, Tokyo 108‑0075, Japan

Contact Information

  • Web Support:
    Access via the Direct Publishing Group “My Page” (https://dpub.jp) – includes procedures for product cancellations.
    Or use the contact form: https://dpub.jp/contact_forms
    (These are shared support channels within the Direct Publishing Group.)

  • Telephone Support:
    +81‑6‑6121‑6211 (10:00–17:00 JST, weekdays only)

  • FAX:
    +81‑6‑6268‑0851 (24‑hour availability)

Additional Charges

Customers may incur the following additional fees beyond the product price:

  • Packaging and shipping costs

  • Cash-on-delivery (COD) handling fee

  • Bank transfer processing fees

  • Return shipping fees when returning items for personal reasons

Order Validity Period

  • For COD orders: Order is considered canceled if not received and paid within 7 days from initial delivery attempt.

  • For bank transfers: Order is canceled if payment is not confirmed within 3 days of placing the order.

Defective Products & Exchanges

  • If there is a defect, damage, or incorrect item, Keiei Kagaku Publishing will promptly replace it.

  • Please contact customer support within 7 days of delivery for assistance.

Order Quantity Limits

No restrictions on purchase quantity, except where otherwise noted (e.g., limited-edition items).

Delivery Terms

  • For cash-on-delivery orders, items are shipped by the next business day.

  • For other payment methods, shipping occurs within 5 business days of payment confirmation or bank transfer.

  • Physical products are delivered via Yamato Transport, Sagawa, or Japan Post.

  • Digital products become available on the product-delivery site upon completion of purchase.

  • Pre-ordered digital products are delivered on the scheduled release date; pre-ordered physical products ship within one week of that date.

Shipping Fee

Flat rate of ¥550 (tax included) nationwide. Some items may qualify for discounted or free shipping offers.

Payment Methods

  • Credit card (VISA, MasterCard, JCB, AMEX, Diners)

  • Cash-on-delivery (COD)

  • Bank transfer

  • Amazon Pay

Note: Available payment methods may vary by item. Credit card installment fees are applied per the card issuer’s terms. Cash-on-delivery incurs an additional ¥440 (tax included). Bank-transfer fees are the customer’s responsibility.

Payment Timing

  • Credit card: Charged per the issuing card’s terms

  • Cash-on-delivery: Paid upon delivery

  • Bank transfer: Shipped after payment is confirmed (please transfer within 3 days of ordering).

Returns Policy

Unless otherwise noted on the product page, items cannot be returned. Products with a stated warranty may be refunded if reported within the warranty period. Please check each product’s page for details. Inquiries via Customer Support or fax are available.

Return shipping costs due to customer reasons are borne by the customer. If sent by cash-on-delivery, shipping fees will be deducted from the refund.

Trial Products

  • Quantity limit: One trial product per person per item.

  • Mid‑trial cancellation: Trial subscriptions automatically renew at the standard monthly fee when the trial ends. To avoid this, cancel via My Page or Customer Support by the day before trial ends. After cancellation, access to the trial content will cease at the end of the trial period.

Subscription Products (Mid‑term cancellation)

  • Annual subscriptions automatically renew on the renewal date. To avoid renewal, cancel via My Page or Customer Support by the day before renewal; access ends thereafter.

  • Monthly subscriptions automatically renew monthly; cancel by the day before renewal to avoid charges—access ends at period’s end.

Subscription Period & Billing Dates

Please refer to the designated “Service Period and Billing Date” page for details.

Products Offered

e-Books, printed books, DVDs, audiobooks, software programs, applications, seminars, and digital educational materials.

Recommended Environments

PC:

  • Windows: Latest Google Chrome or Microsoft Edge

  • macOS: Latest Safari

Smartphone/Tablet:

  • iOS: Latest version & Safari

  • Android: Latest OS & Chrome

Note: Use of unsupported environments may impair functionality.

Notes

If information on individual product pages or in ads differs from this page, the individual product information takes precedence.

 

 

 

 

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